We request all our valuable customers to insists on verifying the credentials of the pick up boys coming from Garudavega International courier services.
Any customs fees or duties imposed by authorities must be paid by the recipient.
Garudavega never asks for OTPs or credentials for address confirmation.
Any customs fees or duties imposed by authorities must be paid by the recipient.
Frequently Asked Questions
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1. Any type of electronics like phone, tablets, tv etc are accepted.
2. Customs/duties and other related charges/fees is the responsibility of the customer
3. If the consignment is subject to any customs/duties, destination customs authorities will contact receiver and inform the customs/taxes charges. Once that is paid, packages will be cleared next working day for delivery to the address on the package.
4. Proper care should be taken to pack the materials to avoid damage with regular handling.
6. The courier charges will depend upon the size of the box and weight of the box as the charges are based on both physical and volumetric weight.
7. We are not responsible for any customs/taxes/duties/charges that are levied by the local governmental agencies and/or authorities.
8. All consignments are handled by DHL and any loss/damage claims will have to be made directly with DHL.
Yes, any homemade foods like pickles, Sweets, Snacks can be sent.However there are some restrictions applied for some countries due to the COVID situation. Please check with your local agent for more details.
Our rate of 500 Rs per Kg includes the labor cost of packing but not materials used for packing, which would be charged at nominal rates.
The rates vary according to weight and promotional rates available at the current time. The rates page has the most current details. The quoted rates does not include Service Tax which the government is presently charging at 18%.
All Food materials should be compulsorily packed with NRI packing (Vaccum sealed packing) to avoid damage to the package any special packing required it will be chargeable.
No weight restriction, however if about 150 kgs, Please contact for better discounted rates. These heavier packages will go in as one consignment but with multiple boxes for easier handling.
No, Office will be closed on Sundays .
Weight for payment is the higher of the physical and volumetric weight. The Volumetric weight calculation varies between domestic and internation and that calculation is provided under "Volume" tab on the website. For example, if the actual weight is 10 kgs and the volumetric weight is 12 kgs, then the charges are based on 12 kgs. Also the weights are always rounded to the nearest 0.5 kg. If the weight is 10.2 kgs, then payment is taken for 10.5 kgs.
Gross Weight means the weight of the box after the packing.
The Parcel will be properly packed under your supervision to your satisfaction. We are not responsible for the damage of the goods intransit
Most international shipments are required to go through a customs clearance procedure. When this happens, a clearance delay may occur which slows down the clearance process and delivery of the goods. We are not responsible for such delays as it is beyond our control.
Pricing depends on the destination country, package weight, dimensions, and the type of service (express or standard). As a general guide, international shipping from India to the USA starts from ₹XXX/kg. Use our instant rate calculator for an exact quote — no account needed.
Express Air takes 3 working days. Standard Air takes 5–7 working days. Sea freight timelines vary by route, typically 3–6 weeks. All timelines are subject to customs clearance at the destination.
Yes, completely. Customs documentation is one of the biggest pain points in international shipping from India, and we handle all of it — export declarations, commercial invoices, and destination country requirements. You just need to tell us what’s in the box.
We cover 190+ countries, with dedicated service corridors to the USA, UK, Canada, Australia, UAE, Qatar, Kuwait, Bahrain, Saudi Arabia, and other Gulf nations — the key destinations for the Indian diaspora.
With 400+ branches across India, there’s likely a Garudavega international courier service branch in your city. Use our branch locator to find the nearest pickup point or simply schedule a free home pickup online.